Legal Center
Pricing & Billing Terms
A legal-review draft describing how published pricing and billing terms should be read.
- Version
- 1.0
- Last updated
- Langue
- English
Review status
Draft for legal, finance, and billing review. It does not change current pricing or billing behaviour. Final text must be reconciled with checkout, invoices, AI usage, taxes, cancellations, and written order forms.
Scope
This document is a proposed legal companion to the public pricing page. It does not introduce new prices, fees, AI usage allowances, discounts, billing cycles, or refund rights.
Displayed pricing
Current product and plan information is presented on the RoboNex pricing page and, where applicable, during purchase. An approved order form or other signed agreement may contain customer-specific terms.
Usage measurement
Placeholder for product and legal review: define billable units, measurement precision, rounding, delayed usage reporting, and treatment of failed or retried requests exactly as implemented.
AI Usage and Balances
Placeholder for legal and finance review: define Included AI Usage, Additional AI Usage, promotional usage, application, expiry, transferability, and refundability exactly as implemented.
Taxes and invoices
Placeholder for finance and legal review: identify supported currencies, tax treatment, invoice timing, payment methods, and customer tax-information obligations.
Plan and price changes
Placeholder for counsel: define notice, effective timing, renewals, plan changes, cancellation, and any mandatory consumer protections. No change process is promised in this draft.
Billing questions
Billing questions may be sent through the available account support channel or to contact@robonex.fr. Placeholder: approve a billing-dispute process and response timeline.